Client: Ohio Beverage Facility
Scope: Process Integration
An OEM hired a contractor to install their equipment and all necessary sanitary piping in an Ohio facility. The contractor’s quality standards were subpar and as a result all the welds were not sanitary. This forced the customer/end user to not be able to go into production and lose money.
The OEM reached out to Wayne Brothers’ Process Integration group in haste. They requested we submit a plan to correct the situation. They also requested that we react immediately and perform the work over the weekend to get the facility back online and producing. We mobilized a crew promptly and was able to cut out and repair all the welds over the weekend. The OEM and customer were both extremely pleased with the performance and grateful that we were able to provide solutions.
The outcome of this small event has blossomed a new relationship with tremendous amount of opportunity for the Process Integration group. Choosing the right contractor to install equipment affects the customer’s bottom line.